As fellow model enthusiasts we
understand the importance of the quality in the products we sell, and that our prices will always remain
fair and competitive.
None of our items are over priced
We are a legitimate Retailer operating from a shop premises and we are an authorised stockist of popular quality model hobby brands.
All our goods are supplied to us from official and reputable suppliers to the trade.
We only sell on our website, genuine, brand new products.
We would only ever sell a clearly described- preowned or resold product through our mandvmodels eBay account.
You are welcome to view the feedback on our eBay Account as a reference to our good selling practices.
www.ebay.co.uk/usr/mandvmodels
This will hopefully give you reassurance that you are purchasing from an honest trader when using this website.
To provide a friendly, honest and reliable customer service is of paramount importance to us.
Being a Model Hobby Customer ourselves for many years, we understand what you want out of a service and we operate as if were our own customer.
If you value us we will always value you!
We are not a large company, but our prices and service can be just as good. We are competitively priced and we can usually ship your order within 1 working day.
Being a small business your custom genuinely means a lot to us and we take a lot of effort and care in providing you great service at a great price.
Any Questions or Concerns?
Please do not hesitate to call us during business hours to ask about our range of products or any questions you may have about us, we would be glad to help you.
Online Payments
Our Website and Payment Processes are secure, so you don't need to worry about security when using this site.
All your online Debit/Credit Card Payments are processed using secure links and handled either through Paypal or Stripe so you have full confidence that your card details are secure and protected. We do not access your card details and we only ever wish to use the bare minimum of your data, just enough to process and ship your order.
Privacy is so important these days and we have the upmost respect for you and take care in keeping your data safe.
Ordering over the phone?
If you are a bit old school or just feel happier in talking to a real person, you can always order, pay and sort delivery over the phone during our business hours.
We wish you to make any purchase in whatever way makes you feel both happy and comfortable.
Most of all we would like you to have full confidence in your shopping with us.
Live locally or even a little distance away?
We are happy to reserve any item for you to collect and pay in store. Please Contact Us to arrange a collection.
Prefer delivery to your home or place of work? No Problem!
We can ship to anywhere in the United Kingdom, Europe and Countries Worldwide.
Swan Street, Alcester,
Warwickshire,
B49 5DP,
United Kingdom
Telephone: 01789 766755
Email: contactus@mandvmodels.co.uk